Q: How long will my order take to arrive?
A: Orders ship within 1-2 business days and transit time will depend on the shipping destination.
Q: What if I have an issue or question regarding my order after it has been placed?
A: Please email PF_Support@fgs-inc.com with any questions regarding your order.
Q: Do my purchases help the Pulmonary Fibrosis Foundation with their work on behalf of the pulmonary fibrosis community?
A: All proceeds from the sale of goods on Shop PFF directly benefit the work and mission of the Pulmonary Fibrosis Foundation, a 501(c)3 charitable organization.
Q: Can I include a donation to the Pulmonary Fibrosis Foundation with my order?
A: Donations to the Pulmonary Fibrosis Foundation can be made by visiting our main website donation page www.pulmonaryfibrosis.org/ways-to-give.
Q: Is personalization available?
A: Not at this time.
Q: How does the $5 Flat Rate Shipping work?
A: $5 flat rate is applied for all U.S. orders, except bracelet only orders which are shipped for free.
Q: Can you ship outside the U.S.?
A: Please email PF_Support@fgs-inc.com for further information regarding International Orders.