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FAQ

Frequently Asked Questions:
 

Q: How long will my order take to arrive?

A: Orders ship within 1-2 business days and transit time will depend on the shipping destination.

 Q: What if I have an issue or question regarding my order after it has been placed?

A: Please email PF_Support@fgs-inc.com with any questions regarding your order.

 Q: Do my purchases help the Pulmonary Fibrosis Foundation with their work on behalf of the pulmonary fibrosis community?

A: All proceeds from the sale of goods on Shop PFF directly benefit the work and mission of the Pulmonary Fibrosis Foundation, a 501(c)3 charitable organization.

 Q: Can I include a donation to the Pulmonary Fibrosis Foundation with my order?

A: Donations to the Pulmonary Fibrosis Foundation can be made by visiting our main website donation page www.pulmonaryfibrosis.org/ways-to-give.

Q: Is personalization available?

A: Not at this time.

Q: How does the $5 Flat Rate Shipping work?

A:  $5 flat rate is applied for all U.S. orders, except bracelet only orders which are shipped for free.

Q: Can you ship outside the U.S.?

A:  Please email PF_Support@fgs-inc.com for further information regarding International Orders.